Troubleshooting is an art. Troubleshooting is a challenge. What set expert level engineers apart from average engineers is Troubleshooting methodology and efficiency. Troubleshooting has to be systematic and logical, and not by random trial and error attempts. 

In this course, I will demonstrate troubleshooting of Cisco devices in multiple labs.Topics in this course include routing, switching, BGP, IPv6, IP services, MPLS and Security. You can use this course to learn how to troubleshoot Cisco devices in real production and to help you to prepare for the CCNP TSHOOT exam and the Troubleshooting sections of the CCIE lab exams. If you are already have CCNA level knowledge and/or experience, or you are about to complete your CCNA studies, then you can use this course as a start for learning advanced troubleshooting.

This course uses multiple explaining ways in addition to videos. At the beginning of each section there is an article for summarized troubleshooting steps that is available for download as a PDF. And for each lab, initial configuration will be available for download in order for students to practice the labs and challenge themselves if they can solve the tickets before watching the videos or even after. After each section, there will be a practice test for the student to check what he has learned. Some tickets have multiple possible solutions. Therefore, restrictions have been set so that there should be only one valid solution. 

Let us start the course together and begin the troubleshooting journey. Happy troubleshooting!

Very Important: How to use this course

Based on students' feedback, you can view this course by going directly to the section you are interested in. However, it is recommended that you at least skim quickly over the other preceding sections.

Examples:

• You can go to the routing section directly if you are interested in that topic and feel that you are already good at troubleshooting switching, or skim quickly over the switching section as a review

• You can go to the BGP, IPv6, or IP Serives sections directly if you are interested in one of those topics and feel that you are already good at troubleshooting routing, or skim quickly over the routing section as a review