The ITIL Certification v4 Foundation Training is one of the most important and most popular IT Service management credentials for IT professionals in the world.
The ITIL 4 Foundation Certificate will provide the holder with the necessary mindset, knowledge, competencies, and capabilities required to provide change and real value to their IT organization.
This course covers the fundamentals for global IT service management delivery and adaptability with other frameworks and standards like Agile, DevOps, Lean, PMP, etc.
This course aims at delivering two main objectives:
• ITIL certificate
• Improving your knowledge, competencies, and capabilities in IT service management globally
Additionally, after completing this ITIL Certification v4 course, you should be able to:
• Understand the evolution of Information Technology and IT Infrastructure Library (ITIL)
• Understand the relevance and value of ITIL in today’s business environment
• Know the benefits of an ITIL 4 Foundation certificate
• Understand the key terms and concepts of IT service management
• Fully understand the purpose and activities of different components of the ITIL framework
• Know the Seven Guiding Principles of ITIL and how their similarities and differences with the Agile Manifesto and the Agile Principles
• Have the mindset and empowerment to apply best practices to bring change and value to IT services in your organization
• Understand all the 34 ITIL 4 management practices
• Benefit from real-life examples and applications
• Test your understanding and knowledge through 100 test questions, with answers and explanations.
This is not just a course packed with knowledge but also injected with practical examples from the instructor’s over 20 years of professional IT experience, and 100 test questions, answers, and explanations.
Also, as with all our other courses, students of this course are placed in our Study Group. So, when you have any technical questions, you can ask to the Instructors directly, which is one of the biggest benefits of our courses. It is not a Forum, it is a Live, Study Group with thousands of people!
What is the target audience for ITIL Certification training?
- Professionals from any industry are eager to gain the ITIL certificate.