ITIL Certification v4 Foundation Certification Training Course
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About the ITIL Certification V4 training course
The ITIL Certification v4 Foundation Training is one of the most important and most popular IT Service management credentials for IT professionals in the world.
The ITIL 4 Foundation Certificate will provide the holder with the necessary mindset, knowledge, competencies, and capabilities required to provide change and real value to their IT organization.
This course covers the fundamentals for global IT service management delivery and adaptability with other frameworks and standards like Agile, DevOps, Lean, PMP, etc.
This course aims at delivering two main objectives:
• ITIL certificate
• Improving your knowledge, competencies, and capabilities in IT service management globally
Additionally, after completing this ITIL Certification v4 course, you should be able to:
• Understand the evolution of Information Technology and IT Infrastructure Library (ITIL)
• Understand the relevance and value of ITIL in today’s business environment
• Know the benefits of an ITIL 4 Foundation certificate
• Understand the key terms and concepts of IT service management
• Fully understand the purpose and activities of different components of the ITIL framework
• Know the Seven Guiding Principles of ITIL and how their similarities and differences with the Agile Manifesto and the Agile Principles
• Have the mindset and empowerment to apply best practices to bring change and value to IT services in your organization
• Understand all the 34 ITIL 4 management practices
• Benefit from real-life examples and applications
• Test your understanding and knowledge through 100 test questions, with answers and explanations.
This is not just a course packed with knowledge but also injected with practical examples from the instructor’s over 20 years of professional IT experience, and 100 test questions, answers, and explanations.
Also, as with all our other courses, students of this course are placed in our Study Group. So, when you have any technical question, you can ask to the Instructors directly, which is one of the biggest benefits of our courses. It is not a Forum, it is a Live, Study Group with thousands of people!
What is the target audience for ITIL Certification training?
- Professionals from any industry eager to gain the ITIL certificate.
Prerequisites for ITIL Certification Course:
For More info [email protected]
Please contact [email protected] for group or corporate trainings and any other non-technical topics.
You can take the course now and access all the resources immediately.
You will have lifetime access, there is no subscription recharges!
- Module 0 1 Lesson
ITIL 4 Course Introduction
- Module 1 5 Lessons
ITIL 4 – History of ICT
- Module 2 3 Lessons
Importance of ITIL
- Module 3 4 Lessons
ITIL – Understanding Key Terms and Concepts
- Module 4 6 Lessons
Understanding Key Terms and Concepts in Service Management
- Module 5 10 Lessons
ITIL Guiding Principles
- ITIL – Defining the Guiding Principle
- ITIL – Evolution of the Guiding Principles
- ITIL – Guiding Principles and Agile
- ITIL – Focus on Value
- ITIL – Start where you are
- ITIL – Progress Iteratively with Feedback
- ITIL – Collaborate and Promote visibility
- ITIL – Think and Work holistically
- ITIL – Keep it Simple and Practical
- ITIL – Optimize and Automate
- Module 6 14 Lessons
The Four Dimensions
- ITIL – The Four Dimensions Introduction
- ITIL – The PESTLE model
- ITIL – Organization and People
- ITIL – Organizational Structures
- ITIL – Governance and Competence
- ITIL – Culture
- ITIL – Communication
- ITIL – ICT-The Lifeblood of Society
- ITIL – Information and Technology
- ITIL – Cloud Computing in ITIL
- ITIL – AI in ITIL
- ITIL – Partners and Suppliers
- ITIL – Value streams
- ITIL – Processes
- Module 7 7 Lessons
ITIL – Service Value System (SVS)
- Module 8 2 Lessons
ITIL – Service Value Chain (SVC)
- Module 9 3 Lessons
ITIL – Continual Improvement
- Module 10 1 Lesson
- Module 11 7 Lessons
ITIL – General Management Practices
- Module 12 9 Lessons
ITIL – Service Management Practices
- Availability Mgmt and Business Analysis
- Change Control and Incident Management
- Capacity and Performance and IT Asset Management
- Monitoring and Event and Problem Management
- Release and Service Catalogue Management
- Service Configuration and Continuity Management
- Service Design and Service Desk
- Service Level and Service Request Management
- Service Validation and Testing
- Module 13 1 Lesson
ITIL – Technical Management Practices
- Module 14 10 Lessons
ITIL – Questions and Answers
- ITIL – Questions and Answers 1 to 10
- ITIL – Questions and Answers 11 to 20
- ITIL – Questions and Answers 21 to 30
- ITIL – Questions and Answers 31 to 40
- ITIL – Questions and Answers 41 to 50
- ITIL – Questions and Answers 51 to 60
- ITIL – Questions and Answers 61 to 70
- ITIL – Questions and Answers 71 to 80
- ITIL – Questions and Answers 81 to 90
- ITIL – Questions and Answers 91 to 100
- 30 hours of ITIL 4 training videos
- 900+ pages of ITIL 4 training presentation slides.
- 100 ITIL 4 Foundation examination questions with answers, and explanations
- Study Group Participation (Together with Instructor and other students)
- Lifetime access – No subscription charges (New documents frequently are added and you will have them all) !
- Certificate of Completion – Signed by Orhan Ergun.
- You will be able to access the new content as soon as they are available for this training.
- Skill Level: Begineer
- Language English
- Led by James Ntui
Success Stories for ITIL4 Foundation Certification Course
I passed the #CCDE today! I used a lot of resources to be successful but I need to call out one specifically. Thanks Orhan Ergun for always being available at all hours to answer every question, to discuss every technology, and to work through my personality “issues” that I had throughout this process!! For all my friends venturing down the CCDE path Orhan is a great resource and friend to have!
Orhan’s ability to cover the vast topics required for CCDE is tremendous. He is not only very technical, he is also an amazing teacher.
I passed the CCDE Practical exam and Orhan’s CCDE course was very important contributor to my success. I attended the CCDE course of Orhan Ergun in July and it was exactly what I needed, Orhan is taking the pain to break down the different technologies.
After I attended Orhan Ergun’s CCDE course I passed the CCDE practical exam.I really enjoyed the course a lot.Before I signed up I didn’t know what to expect but it’s for sure a great design course and preparation for the CCDE exam. Mainly because of the interaction with Orhan who is really an expert in explaining all the different technologies and making perfect designs out of them.
I passed the most respectful Cisco exam CCDE on August 2016. I became first Nigerian CCDE and Orhan Ergun’s CCDE Bootcamp was the most important resource in my success.If you want to nail down CCDE, you need to think as a designer. You need to change your mindset and understand all the technologies in the CCDE Blueprint.Orhan’s resources cannot even comparable with the any CCDE Training provider in the industry.I would highly recommend the Orhan’s CCDE Bootcamp for anyone who want to pass CCDE exams and understand the real life network design
I signed up for Orhan’s CCDE training. This training is very technically detailed and the use-cases, quizzes, scenarios, and mind maps are all great resources in the overall training program. Orhan teaches his students to think like a network designer by applying technology to meet business requirements and design specifications.
Orhan is forcing you to take off the implementation hat that most of us have been wearing for many years, instead he is providing a new fancy design hat, which makes you see and deal with the issues presented. At the beginning of this CCDE course you many times are sitting thinking ‘I could solve this issue with some fancy trick/feature’, all because you keep thinking implementation. However as the course goes on Orhan is helping you to fill your new fancy design hat with all the important information not only for designing, meeting business requirements, but also dealing with the interaction of the protocols. If you’re trying to get your head into a new hat, chasing the CCDE exam, or just wants to get on top with network design, I would go to Orhan today.
I passed the CCDE exam on November 17,2016.Orhan’s CCDE Live class and Self Paced training course helped me a lot to pass the both CCDE Written and Practical exams.Design comparison charts and videos will help you a lot in CCDE Practical exam. The quizzes in the self paced CCDE course is excellent resource for the CCDE Written exam.If you are studying for CCDE exam or want to learn network design,I strongly recommend you to take this course.
If you are considering studying for the coveted Cisco CCDE certification, make good use of the Cisco recommended reading list and CiscoLive videos focused on design. But your preparation won’t be complete without a touch of Midas from the master CCDE trainer Orhan Ergun. He is the most complete training provider in the industry – Books, Blogs, Videos, Bootcamps, One-to-one chat, etc.Self Paced Course is a best offline CCDE resource !